Luxury Store Lead – Clienteling & Sales Growth

JIL SANDER; Central Valley (NY); On-site; USD 63,000 - 67,000; Full time

Job summary

Jil Sander in the United States seeks an Assistant Store Manager to lead a luxury team, drive sales, and uphold brand standards. You will work closely with the Store Manager to deliver an elevated shopping experience and maintain operational excellence.

The role emphasizes high-touch service for high-net-worth clientele, clienteling, and strong CRM usage, with responsibilities across inventory, training, visual standards, and loss prevention.

Qualifications

• 5+ years of experience in retail, preferably in a leadership role.
• Strong understanding of luxury clientele, high-touch service, and clienteling techniques.
• Proven ability to drive sales and meet/exceed targets.
• Excellent communication, leadership, and organizational skills.

Responsibilities

• Drive sales performance by supporting the team in achieving individual and store sales targets.
• Deliver an elevated, personalized luxury experience to high-net-worth clientele.
• Build and maintain strong client relationships through CRM strategies and personalized follow-ups.
• Ensure the team delivers superior product knowledge and exceptional client service.
• Assist in recruiting, onboarding, and training new team members.
• Provide ongoing coaching and performance feedback to ensure a motivated and engaged team.

Skills

Leadership

Client relationship management

Sales target achievement

Retail operations

CRM systems

Tools

CRM software

Retail POS software

Job description

Jil Sander in the United States seeks an Assistant Store Manager to lead a luxury team, drive sales, and uphold brand standards. You will work closely with the Store Manager to deliver an elevated shopping experience and maintain operational excellence.

The role emphasizes high-touch service for high-net-worth clientele, clienteling, and strong CRM usage, with responsibilities across inventory, training, visual standards, and loss prevention.