Luxury Store General Manager & Brand Leader

PRADA; Aspen (CO); On-site; USD 110,000 - 170,000; Full time

Job summary

PRADA in Aspen seeks a General Manager to serve as a brand ambassador, overseeing all facets of the store business and partnerships within department store environments. This role leads the store team, coaching for growth and succession planning to maximize performance and client loyalty.

The GM will drive sales, lead on-floor client engagement with top clients, and analyze store performance to inform strategic actions.

Qualifications

• Ability to analyze selling reports and identify business trends.
• Proven ability to drive positive client experiences and loyalty.
• Industry awareness and strong business acumen.
• Strong verbal and written communication skills and organizational abilities.
• Leadership and coaching skills; ability to develop a high-performing team.

Responsibilities

• Drive and maximize sales performance to meet objectives while ensuring operational integrity.
• Lead on-floor engagement with top clients to provide exceptional service.
• Analyze monthly store performance and market trends to grow market share.
• Partner with Retail Operations Manager to develop action plans for sales growth by category.
• Manage and support stock levels to maximize full price selling.
• Educate the team on brand pillars, collection knowledge, and season strategy.
• Communicate KPIs and implement strategies to meet corporate standards.
• Recruit, hire, and retain a high-performing store team; build a talent pipeline.
• Collaborate with Operations, HR, Loss Prevention on employee relations and policy adherence.

Skills

Leadership

Client engagement

Sales leadership

Analytical skills

Communication

Organizational skills

Flexibility

Job description

PRADA in Aspen seeks a General Manager to serve as a brand ambassador, overseeing all facets of the store business and partnerships within department store environments. This role leads the store team, coaching for growth and succession planning to maximize performance and client loyalty.

The GM will drive sales, lead on-floor client engagement with top clients, and analyze store performance to inform strategic actions.