Luxury Spa Therapist - Massage & Esthetics

Fairmont Hotels & Resorts; New Orleans (LA); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

Discounted stays across Fairmont & R&R

Wellness programs

Job summary

Fairmont New Orleans is seeking a Spa Therapist – Massage & Esthetics to deliver professional spa treatments and wellness experiences in a luxury setting. The role includes massage, facial, body treatments, and wellness services, with a focus on guest satisfaction and personalized service.

Ideal candidates will hold Louisiana Massage Therapy and Esthetician licenses, bring strong guest service skills, and be flexible with shifts.

Qualifications

• Current Louisiana Massage Therapy License and Louisiana Esthetician License required.
• Additional massage therapy, esthetics, spa, or wellness certifications preferred depending on assigned services.
• Previous spa, wellness, massage therapy, esthetics, or luxury hospitality experience preferred.
• Strong guest service and interpersonal communication skills.
• Knowledge of massage techniques, facial and skin care techniques, skin types and conditions, professional skin care products, wellness treatments, anatomy, contraindications, and spa sanitation standards.
• Ability to maintain professionalism, discretion, and guest confidentiality at all times.
• Ability to work independently and collaboratively within a team-oriented environment.
• Professional appearance and polished demeanor required.
• Ability to work flexible schedules, including mornings, evenings, weekends, holidays, and extended shifts as operationally required.
• High school diploma or equivalent preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Provide professional massage therapy, facial and esthetic services, body treatments, and wellness services in accordance with hotel spa standards and licensing requirements.
• Conduct guest consultations to assess wellness needs, skin concerns and conditions, preferences, contraindications, and appropriate treatment recommendations.
• Maintain treatment rooms, equipment, linens, esthetic implements, and spa areas in a clean, sanitized, organized condition.
• Ensure guest comfort, privacy, dignity, and confidentiality throughout all spa experiences.
• Educate guests on spa services, wellness recommendations, skin care regimens, and home care recommendations as appropriate.
• Maintain accurate service documentation and treatment records in accordance with company procedures and regulations.

Skills

Guest service

Interpersonal communication

Massage techniques

Facial treatments

Spa sanitation standards

Education

High school diploma or equivalent

Job description

Fairmont New Orleans is seeking a Spa Therapist – Massage & Esthetics to deliver professional spa treatments and wellness experiences in a luxury setting. The role includes massage, facial, body treatments, and wellness services, with a focus on guest satisfaction and personalized service.

Ideal candidates will hold Louisiana Massage Therapy and Esthetician licenses, bring strong guest service skills, and be flexible with shifts.