Luxury Spa Director — Lead Guest Experience & Growth

BIOLOGIQUE RECHERCHE; Los Angeles (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

BIOLOGIQUE RECHERCHE in Los Angeles, CA seeks a seasoned Spa Director to lead daily operations, elevate guest experiences, and drive business growth. You will oversee treatment services, retail, and facility management while guiding a team of spa professionals in a luxury setting.

The role requires strong leadership, staff development, and budgeting oversight, with a focus on wellness trends, service excellence, and collaboration with marketing and sales to promote offerings.

Qualifications

• Minimum of 5 years of experience in spa management or a related leadership role.
• Proven track record of managing spa operations and teams.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze financial data and manage budgets effectively.

Responsibilities

• Oversee all spa operations, including treatment services, retail, and facility maintenance.
• Develop and implement strategic plans to increase revenue and enhance guest satisfaction.
• Recruit, train, and manage spa staff, fostering a positive and professional work environment.
• Ensure compliance with health, safety, and sanitation standards.
• Manage budgeting, forecasting, and financial reporting for the spa department.
• Collaborate with marketing and sales teams to promote spa services and special offers.
• Maintain strong relationships with vendors and suppliers.
• Monitor guest feedback and implement improvements to enhance the overall spa experience.

Skills

Leadership

Communication

Interpersonal skills

Staff management

Budgeting

Financial analysis

Spa software

Microsoft Office

Tools

Spa management software

Microsoft Office

Job description

BIOLOGIQUE RECHERCHE in Los Angeles, CA seeks a seasoned Spa Director to lead daily operations, elevate guest experiences, and drive business growth. You will oversee treatment services, retail, and facility management while guiding a team of spa professionals in a luxury setting.

The role requires strong leadership, staff development, and budgeting oversight, with a focus on wellness trends, service excellence, and collaboration with marketing and sales to promote offerings.