Luxury Showroom Retail Manager - Lead Client Experience

Gabriella White, LLC; Pelham (AL); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision plans

401(k) plan with match after 12 months

Sick, vacation, holiday, and parental休

Employee Assistance Program

Generous Employee Product Purchase

Résumé du poste

Gabriella White, LLC is seeking a Retail Assistant Store Manager for the Pelham Showroom. This on-site role drives daily operations, mentors staff, and ensures top-tier client service and showroom presentation in a luxury furniture environment.

The ideal candidate has retail management experience, a passion for client experience, and a proven ability to lead a team, grow sales, and uphold brand standards across sales floors and back stock.

Qualifications

• Bachelor’s degree in business, operations, design, or a related area preferred.
• Minimum of 3 years in retail or design with leadership experience; luxury retail preferred.
• Proven ability to drive sales and profitability through metric-driven decision making.

Responsabilités

• Ensure showroom presentation and merchandising align with brand standards.
• Monitor stockroom standards and visual integrity across client-facing areas.
• Coordinate daily store operations, opening/closing, inventory, merchandising, safety and cash controls.
• Drive high-quality client experience and address service challenges promptly.
• Lead in business reviews, report performance insights, and recommend course corrections.
• Foster a constructive, professional environment among associates.
• Maintain operational standards including security and audits.
• Support sales performance through coaching on service, upselling, and CRM usage.
• Deliver feedback and develop staff to meet brand expectations.
• Monitor sales and operational metrics and escalate unresolved issues.

Connaissances

Leadership experience

Retail sales

Client experience

Communication skills

Time management

Problem solving

Coaching/mentoring

Formation

Bachelor’s degree in business/operations/design

Outils

MS Outlook

Excel

Word

CRM systems

ERP systems

Description du poste

Gabriella White, LLC is seeking a Retail Assistant Store Manager for the Pelham Showroom. This on-site role drives daily operations, mentors staff, and ensures top-tier client service and showroom presentation in a luxury furniture environment.

The ideal candidate has retail management experience, a passion for client experience, and a proven ability to lead a team, grow sales, and uphold brand standards across sales floors and back stock.