Luxury Shoe Ambassador: Elevate Client Experience & Sales

Christian Dior Couture; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Christian Dior Couture's Dior Shoe Ambassador at Saks oversees daily sales support, client journey, recruitment, and operational and visual merchandising for the Dior shoe business. The role requires at least 3 years in luxury retail or retail operations, strong interpersonal and organizational skills, and availability for evenings, weekends, and holidays as needed.

The ambassador will engage clients with Dior storytelling and collaborate with store teams to uphold premium service and brand

Qualifications

• Minimum of 3 years of retail operations, cashier, or sales support experience; luxury retail experience preferred.

Responsibilities

• Maintain a strong Dior brand presence through collaboration, engagement, and adherence to all brand standards.
• Ensure every client receives an exceptional experience by creating a welcoming environment, delivering personalized service, and partnering effectively with leased department store teams.
• Deliver expert product knowledge and brand storytelling to elevate the client experience and drive sales.
• Build and maintain strong relationships with leased department store sellers through ongoing communication, partnership, and follow-up.
• Enable sales performance by providing training, styling guidance, and collection insights to leased department store teams.

Job description

Christian Dior Couture's Dior Shoe Ambassador at Saks oversees daily sales support, client journey, recruitment, and operational and visual merchandising for the Dior shoe business. The role requires at least 3 years in luxury retail or retail operations, strong interpersonal and organizational skills, and availability for evenings, weekends, and holidays as needed.

The ambassador will engage clients with Dior storytelling and collaborate with store teams to uphold premium service and brand