Luxury Ship Barista & Guest Experience Specialist

Royal Caribbean Group; Miami (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Royal Caribbean Group is seeking dedicated Baristas to join our Shipboard Beverage Department. You will prepare and serve coffee, tea, and specialty beverages while delivering warm, professional service to guests.

The role emphasizes guest interaction, attention to detail, and adherence to USPH standards aboard ship. You will learn all beverage operations, support team members, and help create memorable experiences for guests from diverse backgrounds.

Qualifications

• At least 3–5 years of relevant experience in a 4 or 5 star hotel, lounge, restaurant, and cafe.
• Knowledge of coffee, tea, and specialty coffee drinks
• Ability to multi-task and remain organized and flexible in a fast-paced environment
• Strong communication and interpersonal skills
• Guest-oriented mindset with attention to detail
• Guest service focused and solution oriented
• Ability to analyze and interpret documents such as recipes and manuals
• Excellent communication and interpersonal skills, including the ability to interact effectively with guests and fellow employees

Responsibilities

• Prepare and serve coffee, tea, and specialty beverages consistently
• Provide warm, professional, and solution-oriented guest service
• All areas are clean, USPH compliant and visually appealing at all times
• Ensures all operating standards and procedures are executed consistently
• Follow company standards, safety, and quality procedures
• Creates opportunities for the guest to interact with the product
• Follows standards for merchandising, stocking, rotating and storing products
• Support team members and contribute to overall F&B goals
• Takes initiative in learning all aspects of the Barista position

Skills

Coffee knowledge

Multitasking

Customer service

Interpersonal skills

Guest-focused

Attention to detail

Documentation comprehension

Communication

Job description

Royal Caribbean Group is seeking dedicated Baristas to join our Shipboard Beverage Department. You will prepare and serve coffee, tea, and specialty beverages while delivering warm, professional service to guests.

The role emphasizes guest interaction, attention to detail, and adherence to USPH standards aboard ship. You will learn all beverage operations, support team members, and help create memorable experiences for guests from diverse backgrounds.