Luxury Service Advisor — Growth, PTO & 401(k) Benefits

Sonic Automotive; Katy (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Job summary

A leading automotive company in Katy, TX is seeking an experienced Service Advisor. You will provide outstanding customer service, manage service department operations, and liaise between customers and technicians. The ideal candidate has over 3 years of luxury automotive experience and excellent communication skills. This position offers a full-time schedule with benefits including 401(k) matching and paid time off.

Qualifications

• 3+ years of luxury or high-line automotive Service Advisor experience.
• Ability to thrive in a fast-paced environment.
• Valid driver's license and a clean driving record.

Responsibilities

• Greet customers and ensure a luxury brand experience.
• Provide consultative explanations of recommended services.
• Coordinate with service technicians for timely repairs.
• Follow up with customers post-service to ensure satisfaction.

Skills

Strong communication and customer service skills

Knowledge of automotive systems

Ability to multitask

Excellent organizational skills

Job description

A leading automotive company in Katy, TX is seeking an experienced Service Advisor. You will provide outstanding customer service, manage service department operations, and liaise between customers and technicians. The ideal candidate has over 3 years of luxury automotive experience and excellent communication skills. This position offers a full-time schedule with benefits including 401(k) matching and paid time off.