Luxury Server: Elevate Guest Experience + Instapay

Compass Group USA; Chicago (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Instapay (early access to wages)

Health and Wellness Program

Associate Shopping Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy, a part of Compass Group USA, is seeking experienced hospitality professionals for The Hand & The Eye in Chicago. Servers will deliver exceptional service in a fast-paced luxury setting, blending refined service with in-depth product knowledge and genuine hospitality.

Great team environment and opportunities for growth within a renowned hospitality group. The Hand & The Eye emphasizes guest-centric service, meticulous attention to detail, and a commitment to delivering unforgettable dining

Qualifications

• Must be 21 years or older.
• 3–5 years of fine dining or luxury hospitality experience.
• Strong knowledge of ingredients, preparation methods, and dietary accommodations.
• Comprehensive understanding of the menu and the inspiration behind each dish.
• Extensive knowledge of cocktails, wine varietals, beer styles, and proper beverage pairings.
• Excellent communication and interpersonal skills with a polished demeanor.
• Ability to multitask while maintaining service standards.
• Evenings, weekends, and holidays availability.
• Have ServSafe Food Handler & BASSET certifications; or ability to obtain within first week of employment.
• Lift up to 25 pounds and stand for extended periods.

Responsibilities

• Deliver an elevated, personalized dining experience from greeting to departure.
• Execute all steps of service with precision and grace.
• Explain ingredients, techniques, and pairings to guests.
• Demonstrate knowledge of cocktails, spirits, wine, and beer with tailored recommendations.
• Anticipate guest needs to ensure a seamless dining experience.
• Maintain table presentation, timing, and service execution.
• Coordinate with Culinary, Beverage, Guest Relations & Magic teams for smooth service flow.
• Maintain an organized section and workstation in a fast-paced environment.
• Uphold high standards of cleanliness, professionalism, and hospitality.
• Foster guest relationships to encourage repeat visits.

Tools

Toast POS

7 Rooms reservation

Job description

Levy, a part of Compass Group USA, is seeking experienced hospitality professionals for The Hand & The Eye in Chicago. Servers will deliver exceptional service in a fast-paced luxury setting, blending refined service with in-depth product knowledge and genuine hospitality.

Great team environment and opportunities for growth within a renowned hospitality group. The Hand & The Eye emphasizes guest-centric service, meticulous attention to detail, and a commitment to delivering unforgettable dining