Luxury Senior Living Concierge: Elevate Residents

Grand Living

Austin, Northern (TX, KY)

Hybrid

USD 21,000 - 30,000

Full time

3 days ago

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Benefits offered by this job

PTO program

Health insurance

401(k) with match

Life insurance

Employee meals

Job summary

Grand Living at The Grove in Austin, TX is seeking a Concierge to enhance the resident experience as the first point of contact for a variety of support and administrative needs. This role operates with The Sterling Touch®, under the direction of the Business Office Manager.

Qualifications include a High School Diploma or GED, customer service experience in senior housing, and strong English communication. The job requires standing and moving for long periods and the ability to lift up to 20

Qualifications

High School Diploma or GED required.
Customer service experience in the senior housing field preferred.
Ability to read, write and understand English to communicate with residents, family members, peers, employees, and vendors.
Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods.
Ability to lift or carry up to 20 pounds and push or pull carts weighing up to 50 pounds.

Responsibilities

Serve as the first point of contact for residents, visitors and staff.
Perform clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls.
Interact with residents, guests and team members in a courteous, timely and professional manner.