Luxury Sales Specialist

The RealReal, Inc.; Des Moines (IA); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

Uncapped commission

Elite Club Trip

Monthly sales competitions

401K with Company Match

Flexible Time Off

Job summary

The RealReal, Inc. is seeking motivated Luxury Sales Specialists to source, cultivate, and close consignments with a high-end client base. You will prospect through networks and build a loyal book of business by delivering white-glove service.

This is a 100% commission-only role with the potential for bonuses and perks, including Elite Club trips, monthly cash prizes, a 401(k) match, and flexible time off. Travel up to 70% within your market is required.

Qualifications

• Strong personal and professional network for recurring consignments.
• Passion for luxury brands across women's, men's, jewelry, and watches.
• Ability to build trust with sophisticated, high-value clients.
• Entrepreneurial sales mindset with attention to detail and service.
• Proven ability to meet or exceed monthly sales targets.
• Comfort with using digital tools to manage workflows and client interactions.
• Willing to travel more than 70% within the designated market.

Responsibilities

• Source high-quality consignments through personal and professional networks.
• Cultivate long-term client relationships with trust and ongoing communication.
• Develop outreach and marketing strategies to attract consignors.
• Meet or exceed monthly quotas and drive business growth.
• Coordinate pickup and shipment to fulfillment centers.
• Provide white-glove client service throughout the consignments.
• Present consignment contracts and explain terms clearly.
• Collaborate with Consignor Relations to address client issues.

Skills

Network building

Luxury brand knowledge

Relationship building

Sales skills

Meet targets

Digital tools

Travel >70%

Job description

About The Role

The RealReal is seeking motivated, self-driven individuals with an entrepreneurial spirit and a passion for luxury goods. As a Luxury Sales Specialist (LSS), you'll represent the brand in the field—prospecting, cultivating relationships, and building a loyal book of business with a high-end clientele. Your primary focus will be acquiring luxury consignment inventory from individual clients. This role is ideal for independent professionals who excel at networking, client service, and luxury sales.

What You Get To Do Everyday

• Drive Consignment Growth: Leverage your personal and professional network—including stylists, personal shoppers, boutique owners, sales associates, and other contacts—to source high-quality consignments.
• Build and Maintain Client Relationships: Cultivate long-term relationships with clients through trust, personalized service, and ongoing communication.
• Execute Marketing Strategies: Develop and implement creative outreach and marketing efforts to attract new consignors and encourage repeat business.
• Sales Performance: Consistently meet or exceed monthly quotas by driving key performance metrics and contributing to overall business growth.
• Consignment Procurement & Logistics: Secure luxury consignment items from clients and manage the end-to-end coordination of pickup and shipment to The RealReal's e-commerce fulfillment centers.
• Deliver Exceptional Client Service: Provide a seamless, white-glove experience throughout the consignment process, ensuring satisfaction and repeat engagement.
• Conduct Client Consultations: Present and review consignment contracts, explain terms clearly, and guide clients through the consignment process.
• Collaborate Cross-Functionally: Work closely with the Consignor Relations team to proactively address and resolve any client concerns or issues.

What You Bring To The Role

Minimum Requirements:

• Possess a strong personal and professional network that can generate recurring consignment opportunities
• Demonstrated passion for and knowledge of luxury brands across categories including women's, men's, fine jewelry, and watches
• Proven ability to build trust and maintain relationships with sophisticated, high-value clientele through professionalism and business acumen
• Strong sales skills with an entrepreneurial mindset, attention to detail, and a commitment to delivering exceptional client service
• Consistently meet or exceed monthly performance goals and sales targets
• Comfortable using a variety of digital tools, platforms, and devices to manage workflows and client interactions
• Willing and able to travel more than 70% within the designated market

Preferred Requirements:

• Experience in outside sales, luxury retail, styling, or public relations
• Active involvement in community or charitable organizations

Compensation, Benefits, + Perks

• Uncapped commission
• Annual Elite Club Trip for top performers
• Monthly sales competitions (i.e. cash | prizes | site credit)
• 401K with Company Match
• Flexible Time Off (With Manager Approval)

This is a 100% commission-only role. Depending on role, employees may also be eligible for a bonus program, incentive pay and/or benefits.

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.