Luxury Sales Consultant

Aroma360; Town of Florida (NY); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Competitive base salary + uncapped佣佣?

Comprehensive paid training

Job summary

Aroma360 in New York invites a Luxury Sales Consultant to join our premium showroom team. You’ll guide clients through personalized scent consultations, build lasting relationships, and close sales with an exceptional luxury experience.

Daily you’ll manage warm leads, follow up via phone, text, and email, and use Salesforce to nurture your pipeline while hitting individual goals. Competitive base plus uncapped commission drives your success.

Qualifications

• 2+ years in consultative sales, luxury retail, hospitality, or customer-facing roles.
• Excellent communication and relationship-building skills.
• Comfort with outbound calls to warm leads and ongoing follow-up.
• CRM experience is a plus.

Responsibilities

• Welcome clients into the luxury showroom and deliver world-class experiences.
• Conduct personalized scent consultations based on client lifestyle, space, and goals.
• Demonstrate premium scenting systems and fragrance collections.
• Build relationships that convert first-time buyers into lifelong clients.
• Proactively connect with warm leads by phone, text, and email.
• Follow up to educate, answer questions, and guide customers to the right solution.
• Manage your sales pipeline using Salesforce CRM.
• Achieve sales goals while maintaining a luxury customer experience.

Skills

Consultative sales

Luxury retail

Hospitality

CRM (Salesforce)

Outbound calls

Relationship-building

Tools

Salesforce

Job description

Job Description

At Aroma360, we believe scent has the power to transform the way people experience their homes, businesses, and everyday lives.

As a Luxury Sales Consultant, you'll do more than sell a product—you'll build relationships, create unforgettable customer experiences, and help clients discover the perfect scent for their space.

Working from one of our luxury showrooms, you'll guide customers through personalized consultations, follow up with warm leads, and become a trusted advisor from the first conversation through the final sale.

What You'll Do

Here’s a short video showcasing the Aroma360 retail showroom experience and giving you a glimpse into the day-to-day responsibilities of a Scent Consultant.

Aroma360 Retail Showrooms

• Welcome clients into our luxury showroom and deliver a world-class experience.
• Conduct personalized scent consultations based on each client's lifestyle, space, and goals.
• Demonstrate our premium scenting systems and signature fragrance collection.
• Build relationships that turn first-time buyers into lifelong clients.
• Proactively connect with warm leads by phone, text, and email.
• Follow up consistently to educate, answer questions, and guide customers toward the right solution.
• Manage your sales pipeline using Salesforce CRM.
• Achieve individual sales goals while providing an exceptional luxury experience.

What We're Looking For

We're looking for someone who enjoys connecting with people just as much as closing sales.

You are:

• A relationship builder who earns trust naturally.
• Confident having conversations both in person and over the phone.
• Motivated by goals and uncapped earning potential.
• Curious, coachable, and passionate about learning.
• Energized by creating memorable customer experiences.
• Excited to represent a premium luxury brand.

Qualifications

• 2+ years of experience in consultative sales, luxury retail, hospitality, or a customer-facing sales role.
• Excellent communication and relationship-building skills.
• Comfortable making outbound calls to warm leads and maintaining ongoing follow-up.
• Experience using Salesforce or another CRM is a plus.
• Flexible schedule, including evenings and weekends.

Why Aroma360?

• Competitive base salary + uncapped commission
• Warm leads generated by our marketing team
• Comprehensive paid training and ongoing coaching
• Career growth with one of the fastest-growing luxury lifestyle brands
• Employee discounts on premium products
• Beautiful luxury showroom environment
• Medical, Dental, Vision, 401K, PTO

More Than a Sales Role

Every consultation is an opportunity to create something personal.

You'll help homeowners, businesses, hotels, spas, and offices discover signature scents that transform the way their spaces feel. The relationships you build—and the experiences you create—will keep clients coming back long after their first purchase.

If you're passionate about luxury, relationship-driven sales, and delivering exceptional experiences, we'd love to meet you.

Our organization is an equal opportunity employer and does not discriminate against any candidate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.

Company Description

Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!