Luxury Sales Associate - Fine Jewelry

LV Luxury Jewelers; Las Vegas (NV); Sur place; USD 50 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Sales training

Growth opportunities

Commission

Résumé du poste

LV Luxury Jewelers at Wynn Las Vegas seeks a polished Sales Associate to represent Kwiat, David Webb, and Fred Leighton in a high-profile luxury salon. You will engage discerning clients, tell stories of iconic pieces, and deliver an elevated, bespoke experience.

You will build long-term relationships with UHNW clients, stay current on collections, and collaborate with the team to ensure flawless service, flawless CRM records, and events that showcase extraordinary jewelry.

Qualifications

• 2–3 years of luxury retail or fine jewelry sales experience.
• Strong clienteling and relationship-based selling skills.
• Excellent communication, presentation, and interpersonal abilities.
• Professional, polished appearance aligned with luxury brand standards.
• Comfortable handling high-value merchandise and confidential clients.
• Ability to work a flexible schedule including evenings, weekends, and holidays.

Responsabilités

• Deliver a world-class, white-glove client experience from initial greeting through post-sale follow-up.
• Build and maintain long-term relationships with UHNW and repeat clients.
• Present fine jewelry and high-value pieces with confidence, storytelling, and technical knowledge.
• Meet and exceed individual and boutique sales goals while maintaining brand integrity.
• Develop deep knowledge of diamonds, gemstones, signed jewelry, and estate pieces.
• Articulate heritage, craftsmanship, and design philosophies of Kwiat, David Webb, and Fred Leighton.
• Stay current on new collections, notable vintage pieces, and market trends.
• Capture and maintain detailed client profiles, preferences, and purchase history in CRM.
• Conduct proactive outreach, follow-ups, and appointment setting.
• Support private showings, special events, and VIP appointments.
• Accurately process transactions, special orders, and service requests.
• Assist with inventory handling, merchandising, and visual standards.
• Adhere to Wynn, brand, and company compliance standards.

Connaissances

Clienteling

Relationship selling

Communication

Presentation

Interpersonal skills

Luxury retail

High-value merchandise

Outils

CRM systems

Description du poste

About the Role

We are seeking a polished, highly motivated Sales Associate to join our luxury jewelry salon at Wynn Las Vegas, representing Kwiat, David Webb, and Fred Leighton. This role is ideal for a relationship-driven sales professional with a passion for fine jewelry, heritage brands, and delivering an elevated, bespoke client experience.

You will work with discerning, global clientele and present some of the world’s most exceptional diamonds, signed pieces, and high-jewelry creations in a refined luxury environment.

Key Responsibilities

Client Experience & Sales

• Deliver a world-class, white-glove client experience from initial greeting through post-sale follow-up
• Build and maintain long-term relationships with UHNW and repeat clients
• Present fine jewelry and high-value pieces with confidence, storytelling, and technical knowledge
• Meet and exceed individual and boutique sales goals while maintaining brand integrity

Product Knowledge & Brand Representation

• Develop deep knowledge of diamonds, gemstones, signed jewelry, and estate pieces
• Articulate the heritage, craftsmanship, and design philosophies of Kwiat, David Webb, and Fred Leighton
• Stay current on new collections, notable vintage pieces, and market trends

Client Development & CRM

• Capture and maintain detailed client profiles, preferences, and purchase history in CRM
• Conduct proactive outreach, follow-ups, and appointment setting
• Support private showings, special events, and VIP appointments

Operational Excellence

• Accurately process transactions, special orders, and service requests
• Assist with inventory handling, merchandising, and visual standards
• Adhere to Wynn, brand, and company compliance standards at all times

Qualifications

• Minimum 2–3 years of luxury retail or fine jewelry sales experience (high-value or commission-driven environment preferred)
• Strong understanding of clienteling and relationship-based selling
• Excellent communication, presentation, and interpersonal skills
• Professional, polished appearance aligned with luxury brand standards
• Comfortable working with high-value merchandise and confidential clientele
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Preferred Experience

• Diamond or gemstone knowledge (GIA coursework a plus)
• Experience with CRM systems and client outreach
• Background in fine jewelry, estate jewelry, or high-end watches

What We Offer

• Opportunity to represent world-class jewelry houses in an iconic luxury destination
• Competitive compensation with commission
• Medical, Dental, Vision Insurance offered
• 401k with match
• Ongoing brand, product, and sales training
• Growth opportunities within a respected luxury retail organization