Luxury Sales Associate - Clienteling & Omnichannel Expert

Tapestry; Plano (TX); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Plano to be the front-line ambassador of the Coach brand, delivering a personalized shopping experience and contributing to store revenue. You will meet personal and team sales goals, support daily operations, and engage customers through omni-channel selling, cross-selling, and tailored recommendations.

Ideal candidates have 1+ year luxury retail sales experience, strong English, and comfort with live-stream shopping, social media, and data acquisition to

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, and reading price sheets.
• Strong English proficiency and ability to work in a fast-paced luxury environment.
• Experience with live-stream shopping or video demos, clienteling, and data acquisition.

Responsibilities

• Represent Coach as a brand ambassador and deliver an elevated shopping experience.
• Meet personal and store sales goals and support daily store operations.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; source new customers and close sales.
• Maintain a high-energy sales floor, manage multiple customers, and assist teammates as needed.

Skills

Sales experience

Fashion trends knowledge

Clienteling

Social media savvy

Live-stream shopping

Data acquisition

English proficiency

Tools

POS operation

Mobile POS

iPad / laptop

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Plano to be the front-line ambassador of the Coach brand, delivering a personalized shopping experience and contributing to store revenue. You will meet personal and team sales goals, support daily operations, and engage customers through omni-channel selling, cross-selling, and tailored recommendations.

Ideal candidates have 1+ year luxury retail sales experience, strong English, and comfort with live-stream shopping, social media, and data acquisition to