Luxury Room Attendant - Guest-First Service & Growth

Hyatt Hotels Corporation; Dallas (TX); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free onsite parking

Hyatt hotel stays worldwide

Health, dental, and vision insurance

Paid Time Off

Retirement Savings Plan

Career growth opportunities

Job summary

Thompson Dallas, a Hyatt luxury hotel, is seeking a Room Attendant to maintain the cleanliness and presentation of assigned guest rooms in line with Hyatt and Thompson standards.

You will ensure rooms meet brand quality before guest arrival and deliver attentive guest experiences. The role requires strong attention to detail, ability to work independently, and weekend/holiday availability; physical activity is involved.

Qualifications

• Previous housekeeping or cleaning experience preferred.
• Strong attention to detail and ability to work independently.
• Excellent time management and guest service skills.
• Ability to work in a fast-paced environment.
• Must be available to work weekends and holidays.

Responsibilities

• Clean and service guest rooms according to Hyatt and Thompson standards.
• Make beds, replace linens, and replenish guest amenities.
• Clean and sanitize bathrooms, furniture, fixtures, and all guest room surfaces.
• Vacuum, sweep, mop, and remove trash as needed.
• Inspect completed rooms to ensure cleanliness, presentation, and brand standards are met.
• Report maintenance concerns, safety hazards, and guest requests promptly.
• Maintain a clean, organized, and well-stocked housekeeping cart and storage areas.
• Support the cleanliness of public areas and assist with special cleaning projects as needed.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.
• Free onsite parking
• Complimentary and discounted Hyatt hotel stays worldwide
• Medical, Dental, and Vision Insurance (eligible colleagues)
• Retirement Savings Plan
• Paid Time Off
• Career growth opportunities with Hyatt Hotels & Resorts

Skills

Housekeeping experience

Attention to detail

Time management

Guest service

Independence

Fast-paced work

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

At Hyatt, we believe in the power of belonging, of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, opportunities are yours to shape, and your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job. It's a career for people who care.

About Thompson Dallas

Thompson Dallas is a luxury lifestyle hotel in the heart of Downtown Dallas, known for exceptional service, sophisticated design, and memorable guest experiences. At Thompson, we believe every detail matters, and our colleagues play a vital role in bringing our brand to life.

Position Summary

The Room Attendant is responsible for maintaining the cleanliness, presentation, and overall condition of assigned guest rooms while delivering the luxury hospitality standards expected at Thompson Dallas. This role helps create a welcoming, comfortable environment for every guest and includes inspecting completed rooms to ensure they meet brand and quality standards before guest arrival.

Responsibilities

• Clean and service guest rooms according to Hyatt and Thompson standards.
• Make beds, replace linens, and replenish guest amenities.
• Clean and sanitize bathrooms, furniture, fixtures, and all guest room surfaces.
• Vacuum, sweep, mop, and remove trash as needed.
• Inspect completed rooms to ensure cleanliness, presentation, and brand standards are met.
• Report maintenance concerns, safety hazards, and guest requests promptly.
• Maintain a clean, organized, and well-stocked housekeeping cart and storage areas.
• Support the cleanliness of public areas and assist with special cleaning projects as needed.
• Follow all hotel safety, sanitation, and security procedures.
• Perform other duties as assigned to support the operation and guest experience.
• Free onsite parking
• Complimentary and discounted Hyatt hotel stays worldwide
• Medical, Dental, and Vision Insurance (eligible colleagues)
• Retirement Savings Plan
• Paid Time Off
• Career growth opportunities with Hyatt Hotels & Resorts

Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion

Qualifications

Qualifications

• Previous housekeeping or cleaning experience preferred.
• Strong attention to detail and ability to work independently.
• Excellent time management and guest service skills.
• Ability to work in a fast-paced environment.
• Must be available to work weekends and holidays.

Physical Requirements

This position is physically active and requires frequent standing, walking, bending, kneeling, reaching, pushing, and pulling throughout the shift. Candidates must be able to push and maneuver housekeeping carts, perform repetitive cleaning tasks, and regularly lift and carry up to 30 pounds, with occasional lifting of up to 50 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.

Grand Hyatt at SFO | San Francisco , CA , US

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