Luxury Retail Shop Manager - Elevate Client Experience & Team

Michael Kors; California, Northern (MO, KY); Hybrid; USD 41,000 - 43,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking a Shop Manager to drive store performance by delivering an elevated customer experience and leading retail partners with product knowledge and visual excellence.

You will maintain floor presence, host events, and align with district managers to ensure consistent standards across the brand. The role requires strong English skills and a flexible schedule to meet peak retail periods.

Qualifications

• Minimum of 2+ years retail management experience.
• Proficiency in reading, speaking and writing in English is required.

Responsibilities

• Maintain sales floor presence and engage with clients.
• Provide an elevated customer experience through engagement, clienteling, and hosting events.
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence.
• Align with retail management partners on all Michael Kors business needs and standards.
• Ensure visual excellence is consistently maintained.
• Develop clear, consistent, and organized communication with District Manager, corporate office, and retail partners.

Skills

Retail management experience

English proficiency

Job description

Michael Kors is seeking a Shop Manager to drive store performance by delivering an elevated customer experience and leading retail partners with product knowledge and visual excellence.

You will maintain floor presence, host events, and align with district managers to ensure consistent standards across the brand. The role requires strong English skills and a flexible schedule to meet peak retail periods.