Brand-Driven Shop Manager: Elevate Client Experience

Michael Kors; Los Angeles (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking a Shop Manager to lead store operations with an entrepreneurial mindset. You will drive business by delivering an elevated customer experience and educating retail partners on product knowledge and visual standards.

You will coach staff, coordinate with district leadership, and ensure consistent brand presentation while maintaining strong client relationships and effective communication across teams.

Qualifications

• Minimum of 2+ years retail management experience.
• Proficiency in reading, speaking and writing in English is required.
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including weekends, holidays, and high retail traffic and sales days.

Responsibilities

• Maintain sales floor presence, supporting and engaging with clients
• Provide an elevated customer experience through engagement, clienteling, and hosting events
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
• Align with retail management partners on all Michael Kors business needs and standards
• Ensure visual excellence is consistently maintained
• Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly

Skills

Retail management experience

English proficiency

Job description

Michael Kors is seeking a Shop Manager to lead store operations with an entrepreneurial mindset. You will drive business by delivering an elevated customer experience and educating retail partners on product knowledge and visual standards.

You will coach staff, coordinate with district leadership, and ensure consistent brand presentation while maintaining strong client relationships and effective communication across teams.