Luxury Fashion: Assistant Store Manager & Clienteling Lead

Michael Kors; New York (NY); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking a motivated retail leader to drive a premium customer experience in a fast-paced environment. You will lead opening/closing duties, manage operations, and grow a client book while coaching the team on trends and selling techniques.

The role requires 3+ years of retail management, excellent English communication, and flexible availability including weekends and peak shopping days. Join a team that values growth, mentorship, and omni-channel excellence.

Qualifications

• 3+ years of relevant retail management experience.
• Proficiency in reading, speaking and writing in English.
• Ability to meet store scheduling and availability expectations, including weekends, holidays, and high traffic days.

Responsibilities

• Drive results through delivering an elevated customer experience.
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement.
• Drive Omni channel sales by utilizing all available tools and technology.

Skills

Retail management

English proficiency

Flexible scheduling

Job description

Michael Kors is seeking a motivated retail leader to drive a premium customer experience in a fast-paced environment. You will lead opening/closing duties, manage operations, and grow a client book while coaching the team on trends and selling techniques.

The role requires 3+ years of retail management, excellent English communication, and flexible availability including weekends and peak shopping days. Join a team that values growth, mentorship, and omni-channel excellence.