Fashion Retail Shop Manager: Elevate Client Experience

Socket.dev; Los Angeles (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Generous Personal and Vacation Days

Internal mobility across brands

Cross-brand Discount

Exclusive Employee Sales

Paid Parental Leave

401k Match

Clothing Allowance

Job summary

Michael Kors is seeking a Shop Manager in Los Angeles to drive the business by delivering an elevated customer experience, educating and motivating retail partners, and maintaining visual excellence across the store. This role requires leadership, brand ambassadorship, and a proactive, entrepreneurial approach in a fast-paced retail environment.

Qualified candidates will have at least 2 years of retail management experience, strong English communication, and the ability to work a flexible

Qualifications

• Minimum of 2+ years retail management experience.
• Proficiency in reading, speaking and writing in English is required.
• Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Ability to meet store scheduling and availability expectations, including weekends, holidays, and high traffic days.

Responsibilities

• Maintain sales floor presence, supporting and engaging with clients.
• Provide an elevated customer experience through engagement, clienteling, and hosting events.
• Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support.
• Align with retail management partners on all Michael Kors business needs and standards.
• Ensure visual excellence is consistently maintained.
• Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly.

Skills

Retail management

Customer service

English language

Work authorization

Job description

Michael Kors is seeking a Shop Manager in Los Angeles to drive the business by delivering an elevated customer experience, educating and motivating retail partners, and maintaining visual excellence across the store. This role requires leadership, brand ambassadorship, and a proactive, entrepreneurial approach in a fast-paced retail environment.

Qualified candidates will have at least 2 years of retail management experience, strong English communication, and the ability to work a flexible