Luxury Retail Sales Support Associate III (Flexible Schedule)

Tapestry, Inc.; Livermore (CA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate at our U.S. location to welcome clients, operate POS systems, and maintain an organized sales floor. You will assist customers, merchandise displays, and process shipments while upholding our brand standards and loss-prevention policies.

Ideal candidates have retail experience, strong communication skills, and fashion awareness. Flexibility for evenings, weekends, and holidays is required in a fast-paced luxury store environment.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.) preferred in luxury retail service.
• Possesses current knowledge of fashion trends and marketplace competition.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

Communication skills

English proficiency

Tools

POS systems

iPad

Laptop

Mobile POS

Walkie-talkie

Price sheets

Job description

Coach is seeking a Sales Support Associate at our U.S. location to welcome clients, operate POS systems, and maintain an organized sales floor. You will assist customers, merchandise displays, and process shipments while upholding our brand standards and loss-prevention policies.

Ideal candidates have retail experience, strong communication skills, and fashion awareness. Flexibility for evenings, weekends, and holidays is required in a fast-paced luxury store environment.