Luxury Retail Sales Supervisor: Lead Client Experience

Giorgio Armani; Town of Riverhead (NY); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Bonus/commission plan

Job summary

Giorgio Armani is seeking a Sales Supervisor in our New York luxury retail store to lead a diverse team on the sales floor, ensuring exceptional client experiences and strong coaching. You will align with brand standards, manage day-to-day store operations, and drive revenue through personal and team sales.

The role emphasizes integrity, collaboration, and strategic thinking in a fast-paced environment, with a focus on developing talent and delivering outstanding service to high-end clients.

Qualifications

• Demonstrated success as a Client Advisor in results and strong team player.
• College/Post-Secondary degree preferred.
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate team.
• Experience with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint.
• Open availability and able to work a flexible schedule, including holidays, nights and weekends.
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset.

Responsibilities

• As a Sales Supervisor, you will also provide input on client relationship strategies. Your daily presence on the sales floor will drive excellence in client experiences and ensure that associates are receiving in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.
• To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As a member of the management team, you will also be responsible for driving sales personally and through the team.

Skills

Client Advisor

Team player

Communication skills

Retail systems

Education

College degree preferred

Tools

Excel

Word

PowerPoint

Job description

Giorgio Armani is seeking a Sales Supervisor in our New York luxury retail store to lead a diverse team on the sales floor, ensuring exceptional client experiences and strong coaching. You will align with brand standards, manage day-to-day store operations, and drive revenue through personal and team sales.

The role emphasizes integrity, collaboration, and strategic thinking in a fast-paced environment, with a focus on developing talent and delivering outstanding service to high-end clients.