Luxury Retail Sales Consultant — Storytelling & Service

Swarovski; New York (NY); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Exclusive employee discounts

Employee assistance program

Comprehensive product training

Job summary

Swarovski is seeking a Sales Consultant in New York to deliver exceptional service, tell brand stories, and drive sales. You will engage customers with confidence and showcase luxury product knowledge in a dynamic, fashion-forward environment.

Join a team that values ideas, inclusivity, and a culture of brilliance, while earning hourly pay and eligibility for a sales incentive bonus program.

Qualifications

• Excellent customer service skills and ability to build emotional connections with customers.
• Experience in a multicultural retail environment.
• Confident in using digital tools and retail technology.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and promote loyalty programs with customers.
• Achieve individual and team sales goals.
• Collaborate with the team to maintain a welcoming, organized store environment.
• Stay up to date with brand products knowledge and use digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Retail environment

Digital tools

Team player

Tools

POS systems

Job description

Swarovski is seeking a Sales Consultant in New York to deliver exceptional service, tell brand stories, and drive sales. You will engage customers with confidence and showcase luxury product knowledge in a dynamic, fashion-forward environment.

Join a team that values ideas, inclusivity, and a culture of brilliance, while earning hourly pay and eligibility for a sales incentive bonus program.