Luxury Retail Sales & Clienteling Expert

Fourth Floor; Boca Raton (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Fourth Floor is seeking a Full-Time Retail Sales Associate for its Boca Raton location. This role focuses on polished, relationship-driven service to convert first-time shoppers into loyal clients.

The ideal candidate has luxury or premium retail experience, strong clienteling skills, and a proven ability to drive sales while maintaining a superior customer experience. Evening, weekend, and holiday availability is required to meet business needs.

Qualifications

• 3+ years of retail sales experience, ideally within a luxury or premium environment.
• Strong hands-on clienteling experience, including building a personal client base and proactive outreach.
• Demonstrated ability to drive sales and develop repeat business.
• Strong interpersonal and customer service skills with a polished, professional communication style.
• Comfortable working in a fast-paced retail environment.
• Experience with retail POS systems; Shopify experience is a plus.
• Existing relationships within the local community or an established client following is a plus.
• High school diploma or equivalent required.
• Ability to work evenings, weekends, and holidays based on business needs.
• Ability to stand for extended periods and lift up to 30 pounds.

Responsibilities

• Deliver personalized, attentive service throughout the customer experience
• Build strong product knowledge and provide thoughtful recommendations based on each client's style, needs, and occasion
• Develop and maintain a personal client portfolio through consistent relationship building and follow-up
• Conduct proactive client outreach through approved phone, text, email, and clienteling platforms
• Communicate new arrivals, promotions, and loyalty opportunities to existing clients
• Work toward individual and store sales goals through natural upselling and cross-selling
• Maintain an organized, polished, and visually appealing sales floor
• Assist with merchandise replenishment, inventory receiving, stock counts, and stockroom organization
• Process purchases, returns, and exchanges accurately through the POS system
• Collaborate with the store team and share product knowledge to support overall performance

Skills

Clienteling

Sales driven

Interpersonal skills

Professional communication

Education

High school diploma or equivalent

Tools

POS systems

Shopify

Job description

Fourth Floor is seeking a Full-Time Retail Sales Associate for its Boca Raton location. This role focuses on polished, relationship-driven service to convert first-time shoppers into loyal clients.

The ideal candidate has luxury or premium retail experience, strong clienteling skills, and a proven ability to drive sales while maintaining a superior customer experience. Evening, weekend, and holiday availability is required to meet business needs.