Luxury Retail Sales Associate — Elite Client Experience

Balmain; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

Paid vacation & holidays

Sick leave

401k with company match

Job summary

Balmain is seeking a Sales Associate for its Miami boutique to deliver an elevated client experience. You will build and maintain lasting relationships, drive sales performance, and serve as a brand ambassador aligning with Balmain’s heritage of luxury and bold design.

In this role you will provide impeccable service, manage client books, and support merchandising while upholding Balmain standards and policies. A minimum of 3+ years in luxury retail is required.

Qualifications

• 3+ years of Luxury Retail Experience.
• Exceptional organizational skills, follow through and attention to detail.
• Strong problem solving attitude.
• Able to asses priorities, meet deadlines and work under pressure.
• Collaborative spirit and proactive attitude.
• Excellent written and verbal communication skills.

Responsibilities

• Demonstrate excellent knowledge of Balmain history, heritage and products and serve as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
• Provide impeccable service to clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain expectations.
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests in order to continually build productive long‑term relationships.
• Assist in merchandising and maintenance of the shop floor.
• Follow all company policies and procedures.

Skills

Luxury retail

Organizational skills

Communication skills

Job description

Balmain is seeking a Sales Associate for its Miami boutique to deliver an elevated client experience. You will build and maintain lasting relationships, drive sales performance, and serve as a brand ambassador aligning with Balmain’s heritage of luxury and bold design.

In this role you will provide impeccable service, manage client books, and support merchandising while upholding Balmain standards and policies. A minimum of 3+ years in luxury retail is required.