Store Manager (Cabazon)

Balmain; Costa Mesa (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, vision, dental and fringe bene

Paid Vacation, Sick, and Holidays

401k with Company match

Clothing allowance

Job summary

Balmain is seeking an experienced Retail Store Manager for our Costa Mesa location in the United States. You will lead client development, coach a multi-lingual team, and ensure Balmain’s ethos guides all sales activities.

You will liaise with the New York Office to align strategy with local market needs and drive revenue growth on the shop floor. Responsibilities include managing client relationships, training staff, and coordinating with Buying & Merchandising to ensure assortments meet market

Qualifications

• 7+ years of retail management experience, luxury sector preferred.
• Exceptional organizational skills, attention to detail.
• Strong problem-solving and proactive attitude.
• Travel up to 15% internationally and domestically.

Responsibilities

• Represent Balmain’s ethos and values on the sales floor and manage client relationships.
• Drive client development activities among team members to cultivate new and existing clients.
• Train, develop, and coach employees to ensure client outreach is executed regularly.
• Manage and motivate the team to achieve or exceed store sales plans.
• Partner with Buying & Merchandising to ensure product assortment aligns with market needs and sales goals.
• Provide exceptional operational support to drive sales and service; maintain product care standards.
• Identify training needs and develop growth potential of staff; recruit to build diverse talent.

Skills

Retail Management

Organizational skills

Problem-solving

Collaboration

People management

Time management

Travel

Job description

• Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand
• Act as liaison between the New York Office and your local market, provide guidance and feedback when applicable
• Create and foster strong working relationships with internal and external partners, including but not limited to the New York Office and local vendors
• Be creative and forward thinking; act with autonomy and make recommendations based on business needs.
• Model the way and demonstrate sales leadership by playing an active role on the sales floor and managing client relationships
• Find new ways to elevate in store experience by consistently delivering memorable moments;
• Drive client development activities among individual team members to cultivate new and existing clients
• Train, develop, and coach employees to ensure that client outreach and continued client development is executed regularly
• Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan
• Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
• Ability to develop new business opportunities and maintain client relationships while ensuring brand recognition and penetration in market.

Operations Management:

• Ensure exceptional operational support to drive sales and service
• Maintain proper care standards for the product to ensure quality saleable condition
• Manage efficient back of house and ensure consistency with established operational procedures
• Guarantee compliance with all internal control procedures in order to achieve a successful inventory result

Talent & People Management:

• Identify training needs and develop growth potential of each staff member
• Network and recruit to build a pipeline of diverse, multi-lingual, highly skilled talent
• Continuously train, coach, and provide feedback to all team members to set them up for success

QUALIFICATIONS:

• 7+ years of Retail Management experience, preferably in the luxury sector
• Exceptional organizational skills, follow through and attention to detail
• Strong problem-solving attitude
• Collaborative spirit and proactive attitude
• Strong people and performance management skills
• Able to prioritize and meet deadlines
• Ability to travel 15%, both internationally and domestically

BENEFITS & PERKS:

• Health, vision, dental and fringe benefits
• Paid Vacation, Sick, and Holidays
• 401k with Company match
• Clothing allowance

BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic "New French Style." Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.

The expected base salary ranges from $85,000-$115,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.