Luxury Retail Sales Associate: Clienteling & Growth

Burberry; Tulalip Bay (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Commission earnings

Company shares after 1 year

Benefits package

Job summary

Burberry in Tulalip, Washington is seeking a sales associate to meet and exceed individual and store sales goals while delivering the Burberry Experience. You will develop new customers and maintain relationships with existing clients, reflecting Burberry luxury standards in every interaction.

The role emphasizes strong clienteling, excellent service, and adherence to visual standards, with a focus on floor presence and teamwork on a busy selling floor.

Qualifications

• Minimum of 1 year on sales, preferably in a luxury retail environment.
• Advanced knowledge of POS and store systems.
• Proven experience in driving sales and meeting sales targets.
• Strong clienteling background.
• Excellent interpersonal skills required to ensure clear, effective communication with management and staff.

Responsibilities

• Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image.
• Consistently meet individual sales goals while exhibiting the Burberry Behaviours.
• Provide excellent customer service skills, great selling skills and exhibit motivation to succeed.
• Demonstrate superior interpersonal and communication talent.
• Build customer loyalty through active client development and follow-through.
• Maintain an up-to-date and detailed client book.
• Follow Cultivate requirements and activities such as courtesy and relationship emails, inviting customers back to shop.
• Follow company policies and maintain the visual standards according to Burberry guidelines.
• Maintain selling floor by replenishing merchandise, placing items, and ensuring proper presentation.
• End of shift/day: ensure selling floor is replenished and ready for the next day.

Skills

Clienteling

Sales targets

Interpersonal skills

POS systems

Teamwork

Fashion interest

Tools

POS systems

Job description

Burberry in Tulalip, Washington is seeking a sales associate to meet and exceed individual and store sales goals while delivering the Burberry Experience. You will develop new customers and maintain relationships with existing clients, reflecting Burberry luxury standards in every interaction.

The role emphasizes strong clienteling, excellent service, and adherence to visual standards, with a focus on floor presence and teamwork on a busy selling floor.