Luxury Retail Sales Associate

The Houstonian Hotel, Club & Spa; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

The Houstonian Hotel, Club & Spa is seeking a Retail Salesperson to provide exceptional customer service while helping guests find and buy products. You will maintain product knowledge, operate POS systems, and keep the sales floor clean, organized, and stocked in a luxury environment.

Ideal candidates have strong communication skills, a professional demeanor, and the ability to work evenings, weekends, and holidays as needed.

Qualifications

• Experience in retail or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to operate POS systems.

Responsibilities

• Greet customers and create a welcoming shopping experience in partnership with Forbes Standards.
• Assist customers in locating products, suggestive selling, and making purchase decisions.
• Demonstrate in-depth knowledge of products and services.
• Process transactions accurately using POS systems, including handling member charging, credit cards, and returns.
• Maintain visual merchandising and restock shelves as needed.
• Meet or exceed sales goals and performance metrics.
• Handle customer inquiries and complaints professionally.
• Participate in inventory counts and loss prevention measures.
• Stay informed of promotions, policies, and procedures.

Skills

Customer service

Communication

Merchandising

Cash handling

Product knowledge

Education

High school diploma

Tools

POS systems

Job description

The Houstonian Hotel, Club & Spa is seeking a Retail Salesperson to provide exceptional customer service while helping guests find and buy products. You will maintain product knowledge, operate POS systems, and keep the sales floor clean, organized, and stocked in a luxury environment.

Ideal candidates have strong communication skills, a professional demeanor, and the ability to work evenings, weekends, and holidays as needed.