Luxury Retail Sales Assistant (Part-Time)

Ralph Lauren; McLean (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Ralph Lauren is seeking a Sales Assistant to support the Executive Sales Professional in delivering a seamless, high-touch shopping experience. This role involves client communication, appointment coordination, order follow-up, and co-leading personalized client experiences in a luxury setting.

The position emphasizes strong service standards, collaboration with store leadership, and maintaining a polished sales floor.

Qualifications

• Past retail selling experience preferred.
• Interest in luxury and best-in-class service.
• Able to lift up to 30 lbs and navigate store environments safely.

Responsibilities

• Assist Executive Sales Professional with client correspondence, booking, and order follow-up.
• Provide in-store client service and personalized curated experiences in partnership with store leadership.
• Assist with ringing client transactions and returns.
• Support product pulls, fitting room setup, and floor presentation to maintain an inviting selling floor.
• Capture client information in the concierge app and uphold confidentiality.

Skills

Communication skills

Interpersonal skills

Proactive mindset

Customer service orientation

Tools

Word

Excel

PowerPoint

Outlook

SharePoint

Job description

Ralph Lauren is seeking a Sales Assistant to support the Executive Sales Professional in delivering a seamless, high-touch shopping experience. This role involves client communication, appointment coordination, order follow-up, and co-leading personalized client experiences in a luxury setting.

The position emphasizes strong service standards, collaboration with store leadership, and maintaining a polished sales floor.