Luxury Retail Sales Ambassador

FashionUnited; Tempe (AZ); On-site; USD 2,066,400 - 3,340,680; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house delivering luxury retail experiences in Tempe. The Sales Associate will be the front‑line ambassador, delivering personalized styling and a high‑level shopping experience while meeting individual and store sales goals.

You will use POS systems, clienteling tools, and social platforms to drive sales, build lasting customer relationships, and support daily store operations. Flexibility for schedule is expected.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, and ability to read price/release sheets.
• Ability to work in a fast‑paced environment.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.
• Strong English language proficiency.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

POS operation

English proficiency

Fast-paced environment

Live-stream shopping

Tools

POS system

iPad

Laptop

Mobile POS

Job description

Coach is a global fashion house delivering luxury retail experiences in Tempe. The Sales Associate will be the front‑line ambassador, delivering personalized styling and a high‑level shopping experience while meeting individual and store sales goals.

You will use POS systems, clienteling tools, and social platforms to drive sales, build lasting customer relationships, and support daily store operations. Flexibility for schedule is expected.