Luxury Retail Operations Lead

Hermès; New York (NY); On-site; USD 79,123 - 96,706; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, Dental and Vision coverage

Paid time off

401(k) plans with company matching

Job summary

Join Hermès as an Operations Manager for the new Manhasset Boutique opening in October 2026. This role involves overseeing inventory control, maintaining operational functions, and ensuring compliance with company policies in a luxurious fast-paced environment.

The ideal candidate will bring over 5 years of retail management experience, particularly in luxury settings, alongside strong communication and multitasking skills. A competitive salary range of $79,123.00 – $96,706.00, along with comprehensive benefits, is offered.

Qualifications

• 5+ years of retail management experience in a luxury environment.
• Proficient in shipping and receiving.
• Strong POS and phone systems knowledge.
• Ability to lift 0–25 lbs. without assistance.

Responsibilities

• Oversee all operational functions including inventory control and performance of staff.
• Manage the shipping and receiving department effectively.
• Ensure compliance with company policies and procedures.
• Coordinate with external vendors for maintenance needs.

Skills

Retail management experience

Shipping and receiving expertise

Excellent communication skills

MS Excel proficiency

POS knowledge

Building maintenance experience

Ability to multitask

Interpersonal skills

Job description

Join Hermès as an Operations Manager for the new Manhasset Boutique opening in October 2026. This role involves overseeing inventory control, maintaining operational functions, and ensuring compliance with company policies in a luxurious fast-paced environment.

The ideal candidate will bring over 5 years of retail management experience, particularly in luxury settings, alongside strong communication and multitasking skills. A competitive salary range of $79,123.00 – $96,706.00, along with comprehensive benefits, is offered.