Luxury Retail Operations Associate — Growth & Perks

SMCP – Sandro, Maje, Claudie Pierlot, Fursac; Chicago (IL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401K Retirement Savings Plan

Paid Time Off

Wardrobe allowance

Employee Discount

Career Growth

Job summary

SMCP - Sandro, Maje, Claudie Pierlot in Chicago seeks an Operations Associate to drive back-of-house efficiency and support the customer experience through precise merchandising, transfers, and inventory control.

The role covers administrative paperwork, visual merchandising, asset protection, and front-line POS support. Ideal candidates show strong organization, detail orientation, and excellent communication; bilingual abilities are a plus.

Qualifications

• 1+ years of prior sales support experience including POS, merchandising paperwork, cycle counts, and inventory management.
• Strong organization skills and ability to work within established timelines.
• Strong attention to details.
• Solid problem-solving skills
• Brand appropriate personal presentation
• Strong communication skills
• Flexibility with scheduling needs of the business.
• Bilingual in certain key markets.

Responsibilities

• Administrative / Merch Paperwork Processing: Merchandise check-in and processing, Store-to-Store transfers, Markdowns, RTVs.
• Visual Merchandising: Floor sets / floor moves, Replenishment, Maintenance.
• Asset Protection: Shortage strategies, Inventory Control (Cycle counts, Physical inventory preparation + execution).
• Sales Floor Support: POS, Greeting customers.

Skills

POS experience

Merchandising paperwork

Cycle counts

Inventory management

Organizational skills

Attention to detail

Strong communication

Scheduling flexibility

Brand presentation

Bilingual in key markets

Job description

SMCP - Sandro, Maje, Claudie Pierlot in Chicago seeks an Operations Associate to drive back-of-house efficiency and support the customer experience through precise merchandising, transfers, and inventory control.

The role covers administrative paperwork, visual merchandising, asset protection, and front-line POS support. Ideal candidates show strong organization, detail orientation, and excellent communication; bilingual abilities are a plus.