Luxury Retail Keyholder: Clienteling & Store Ops Lead

FASHIONPHILE; Irvine (CA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical, Dental and Vision Coverage

Paid Time Off

401(k) with generous match program

Job summary

A luxury retail company in Irvine is seeking a Keyholder to deliver a best-in-class customer experience in the store. The ideal candidate will have a minimum of 3 years in a fast-paced retail environment and strong client service skills. This full-time position offers a starting pay of $21/hour plus commission, along with comprehensive benefits including medical coverage, paid time off, and a 401(k) plan.

Qualifications

• Minimum of 3 years working in a retail or customer-service environment.
• 1 year of leadership experience is preferred.
• Comfortable with a flexible work schedule.

Responsibilities

• Creating a best‑in‑class luxury experience for customers.
• Achieving sales goals, conversion expectations, and service responsibilities.
• Handling customers’ concerns and issues professionally.

Skills

Excellent client service and communication skills

Tech savvy with multiple devices

Experience in a fast-paced retail environment

Tools

Sales Force

Job description

A luxury retail company in Irvine is seeking a Keyholder to deliver a best-in-class customer experience in the store. The ideal candidate will have a minimum of 3 years in a fast-paced retail environment and strong client service skills. This full-time position offers a starting pay of $21/hour plus commission, along with comprehensive benefits including medical coverage, paid time off, and a 401(k) plan.