Luxury Retail Inventory & Operations Lead

Moncler S.P.A.; Santa Clara (CA); On-site; USD 30,307 - 33,062; Full time

Job summary

Moncler S.P.A. in Santa Clara, CA is seeking a Stock Controller to partner with store operations and sales teams to execute operational duties and ensure compliance with company procedures.

The role emphasizes inventory management, shipping/receiving, and customer service related to repairs and returns, with a focus on accuracy and adherence to Moncler standards. A 40-hour work week with potential overtime is expected.

Qualifications

• Minimum of 2 years Retail Operations experience.
• Prior experience in luxury retail preferred.
• Proven track record of successful inventory management, maintenance and availability reports.
• Proficient computer knowledge (MS Word, Excel and Outlook).
• College Degree preferred.

Responsibilities

• Ensure the Moncler Service standards are executed consistently.
• Manage inventory, shipping and receiving procedures.
• Provide customer service to clients regarding repairs and returns of merchandise.
• Achieve inventory level accuracy including UPT updates.
• Ensure stock/product back of house and front of house are maintained to operations guidelines.
• Oversee delivery of incoming and outgoing shipments and direct staff for store inventories.
• Partner with Stock Associates to maintain accurate inventory levels at all times.
• Adhere to all Company Operational Policy and Procedures as established by the Retail Operations Manager.

Skills

Inventory management

Leadership

Attention to detail

Communication

Numerical ability

Education

College degree preferred

Tools

MS Word

Excel

Outlook

Job description

Moncler S.P.A. in Santa Clara, CA is seeking a Stock Controller to partner with store operations and sales teams to execute operational duties and ensure compliance with company procedures.

The role emphasizes inventory management, shipping/receiving, and customer service related to repairs and returns, with a focus on accuracy and adherence to Moncler standards. A 40-hour work week with potential overtime is expected.