Luxury Retail Guest Experience Coordinator

Ralph Lauren; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading lifestyle brand in New York is looking for a Guest Services Coordinator to enhance client experience in-store. This role includes providing exceptional customer service, building relationships with clients, and assisting with various hospitality needs. Strong communication and organizational skills are required, along with a proactive mindset. The candidate should be able to work in a fast-paced environment and assist with sales. Relevant work experience is preferred, and familiarity with Microsoft Office applications is a plus.

Qualifications

• Relevant work experience preferred.
• Must possess well-developed communication skills.
• Must have strong organizational skills and ability to multitask.

Responsibilities

• Greet clients and provide exceptional customer service.
• Support sales professionals to ensure smooth shopping experiences.
• Assist with customer-related requests and maintain a welcoming environment.

Skills

Written and verbal communication skills

Interpersonal skills

Organizational skills

Attention to detail

Proactive mindset

Tools

Word

Excel

PowerPoint

Outlook

Job description

A leading lifestyle brand in New York is looking for a Guest Services Coordinator to enhance client experience in-store. This role includes providing exceptional customer service, building relationships with clients, and assisting with various hospitality needs. Strong communication and organizational skills are required, along with a proactive mindset. The candidate should be able to work in a fast-paced environment and assist with sales. Relevant work experience is preferred, and familiarity with Microsoft Office applications is a plus.