Luxury Retail Growth & Client Strategy Lead

Exemplar Luxury Group; New York (NY); On-site; USD 107,259 - 128,711; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Job summary

Bergdorf Goodman in New York seeks a Business Supervisor to help grow the brand in partnership with leadership, merchant teams, and brand partners, delivering a superior client experience aligned with brand standards.

You will develop sales strategies, lead client programs, and coordinate vendor events and training to drive performance while maintaining confidentiality of proprietary information.

Qualifications

• 2+ years of experience, luxury retail fashion experience.
• Proven track record achieving business results.
• Associates must be willing to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Promote the vision and culture of Bergdorf Goodman while upholding brand loyalty and being an advocate of the assigned vendor brand
• Develop team goals by partnering with BG and vendor teams to create strategic solutions that drive sales growth
• Oversee Associate performance management, including career coaching, and recognition of excellence
• Address business and behavioral development opportunities with empathy
• Manage BG strategies and plans to achieve vendor sales goals and individual associate KPIs, including sales volume
• Develop and implement strategies to expand brand availability to Bergdorf Goodman's Latest Sellers
• Create and lead Client Strategies, including a vision for client development programs and strategies for developing and retaining key client relationships
• Lead collaboration between BG and vendor teams on all client-facing events and exclusive experiences
• Serve as the visual merchandising liaison with the vendor brand team
• Coordinate scheduling of all vendor training, including collection launches, seasonal marketing, selling ceremonies, and operational training
• Compile and deliver comprehensive business recaps and executive summaries to important partners and sales teams
• Maintain strict confidentiality when handling proprietary Bergdorf Goodman and vendor information

Skills

Luxury retail experience

Proven track record

Tools

MS Office

Job description

Bergdorf Goodman in New York seeks a Business Supervisor to help grow the brand in partnership with leadership, merchant teams, and brand partners, delivering a superior client experience aligned with brand standards.

You will develop sales strategies, lead client programs, and coordinate vendor events and training to drive performance while maintaining confidentiality of proprietary information.