Luxury Retail Concierge & Guest Experience Champion

Tory Burch; Mercedes (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Volunteer days

Job summary

Tory Burch is seeking a retail associate to join our high-volume store team, delivering friendly service, processing transactions, stocking shelves, and helping maintain a premium brand experience.

You will greet customers, support front of house and back of house operations, and contribute to a cohesive team focused on excellence. This role emphasizes flexibility, collaboration, and a passion for fashion.

Qualifications

• 1–2 years of experience in high-volume, customer-driven retail.
• Stock-related experience is a plus.
• Must have open availability for flexible schedule including overnights, evenings, holidays and weekends.
• Ability to lift at least 40 lbs.

Responsibilities

• Act as greeter, runner, cashier, and answer phones to support store operations.
• Understand and execute operational policies and procedures.
• Pack/unpack shipments and organize stock room to ensure smooth product flow.
• Collaborate with team to deliver retail excellence.

Skills

Customer service

Retail experience

Open availability

Job description

Tory Burch is seeking a retail associate to join our high-volume store team, delivering friendly service, processing transactions, stocking shelves, and helping maintain a premium brand experience.

You will greet customers, support front of house and back of house operations, and contribute to a cohesive team focused on excellence. This role emphasizes flexibility, collaboration, and a passion for fashion.