Luxury Retail Cashier & Brand Ambassador

Tapestry, Inc.; Florida City (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Lead Cashier to join our Florida City location. You will deliver exceptional service at the cashwrap, greet customers warmly, and create a lasting impression while upholding Coach Service standards.

This role supports training and mentoring cashiers, ensuring accuracy in cash handling and adherence to policies. Required are 1+ years in cashier/retail, familiarity with POS systems and mobile tech, and the ability to work in a fast-paced luxury environment.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred. A combination of education and experience will be considered
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment,
• Strong English language proficiency. (for EU)

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

POS systems familiarity

Cashier/retail experience

English proficiency

Adaptability to fast-paced environment

Tools

POS systems

Job description

Coach is seeking a Lead Cashier to join our Florida City location. You will deliver exceptional service at the cashwrap, greet customers warmly, and create a lasting impression while upholding Coach Service standards.

This role supports training and mentoring cashiers, ensuring accuracy in cash handling and adherence to policies. Required are 1+ years in cashier/retail, familiarity with POS systems and mobile tech, and the ability to work in a fast-paced luxury environment.