Luxury Retail Associate: Craft Elite Customer Experience

Tory Burch; Commerce (AL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Benefits for health and wellness

Volunteer days

Retail excellence training

Job summary

Tory Burch is seeking team members to deliver transformational client experiences and build the brand one customer at a time. You will be part of a purpose-led company with a focus on fashion, lifestyle, and exceptional service.

Join a culture that values collaboration, learning, and helping customers discover Tory Burch products while supporting sales goals and brand standards. Benefits include employee discounts and ongoing coaching through Retail Excellence Programs.

Qualifications

• One-to-three years’ experience in a high volume, customer-driven retail environment.
• Strong personal selling and customer relations experience, along with verbal and written communication skills.
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.

Responsibilities

• Build and maintain new and existing customer relationships to drive the business and meet personal sales goals.
• Create the customer experience through use of selling skills and extensive product knowledge, understanding and communicating the Tory Burch brand philosophy and lifestyle with each other and the customer while ensuring all sales and operational policies and procedures are followed and maintained.
• You’ll be working with an amazing team of professionals who share your passion for excellence.

Skills

Customer relations

Verbal & written communication

Selling skills

Job description

Tory Burch is seeking team members to deliver transformational client experiences and build the brand one customer at a time. You will be part of a purpose-led company with a focus on fashion, lifestyle, and exceptional service.

Join a culture that values collaboration, learning, and helping customers discover Tory Burch products while supporting sales goals and brand standards. Benefits include employee discounts and ongoing coaching through Retail Excellence Programs.