Luxury Retail Associate

Nemacolin Woodlands Resort; Farmington (Fayette County); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player invites you to join their vibrant team as a Fashion & Apparel Sales Associate. This role offers an exciting opportunity to engage with guests and provide exceptional service in a dynamic retail environment. You'll be responsible for welcoming guests, assisting with their shopping needs, and maintaining a thorough knowledge of the products offered. With a focus on personal growth and development, this position promises a rewarding experience in a unique setting that values creativity and fun. If you are passionate about fashion and enjoy working in a lively atmosphere, this opportunity is perfect for you.

Benefits

401(k) Plan

Paid Vacation

Medical, Dental, and Vision Insurance

Employee Assistance Program

Educational Assistance

Local and Resort Discounts

On-site Uniform Services

Discounted Meals

Qualifications

• Strong customer service skills to assist guests effectively.
• Ability to communicate fluently in English.

Responsibilities

• Greet guests and assist with merchandise selections.
• Maintain product knowledge and assist with shopping needs.

Skills

Customer Service

Communication

Flexibility

Education

High School Diploma

Tools

POS System

Job description

Here at Nemacolin, our associates know to “Expect the Unexpected” – You have come across the career opportunity where entertainment and excitement are the job description. This position must be committed to making every experience memorable all while having fun and relishing the incredible atmosphere of the resort.

Calling all outgoing people and fans of fashion! Nemacolin Retail Associates will receive an annual clothing stipend, and an opportunity to buy clothing at cost! Fashion apparel, jewelry and accessories, kids merchandise, high-end retail shoppes...if these are grabbing your attention then you need to apply for a Fashion & Apparel Sales Associate at Nemacolin.

We are seeking to fill key positions in our Retail department, you will welcome our guests into the shops and offer superior service while assisting with merchandise selections. You’ll gain and maintain product knowledge and knowledge of the services offered at Nemacolin.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

• Greeting guests and helping with the merchandise.
• Maintaining a working knowledge of the products and services offered at Nemacolin.
• Assisting guests with all of their shopping needs and ensuring that they receive assistance when needed.
• Contacting clients on a regular basis in order to provide updates regarding sales promotions and special events.
• Participating in departmental sales drives and special events.
• Constructing and maintaining merchandise displays.
• Operating POS system as needed.
• Preparing gift bags and packing the merchandise for shipping purposes.
• Balancing end-of-shift reports
• Attending and participating in departmental meetings and training seminars.
• Other Job duties assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Customer-service oriented.
• Ability to communicate fluently in English.
• Must be able to work flexible hours including nights, holidays, and weekends.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be require by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

WHY WORK FOR NEMACOLIN?

Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2020 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.

• An attractive 401(k) plan
• Paid vacation, holidays, and personal hours
• Family medical, dental and vision insurance
• Long-term & short-term disability insurance
• Employee assistance program
• Educational assistance
• Local and resort discounts
• On-site uniform and dry-cleaning services
• Discounted meals during breaks in the associate break areas

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

• Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles.
• Associate Recognition programs – Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests’ expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management.
• Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.

AWARDS & ACCOLADES

Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.

Associate Referral Program

• $1,000 Year-Round Referral Incentive - Receive a reward of $250.00when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months! Receive a third award of $500.00when an associate continues their employment for 1 year!
• Seasonal Referral Incentive- Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days!

Rewards not applicable for rehires.

ASSOCIATE DISCOUNTS

• Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate.
• X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Company’s XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin.
• Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount.
• Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount.
• 84 Lumber - 17 % (associate must pay to haul).

(Keywords: Fashion, Apparel, Clothes, Health, Beauty, Shopping, Fitness, Distribute, Market, Morgantown, Uniontown, Markleysburg, Confluence, Fayette, Pennsylvania)

Qualifications

Education

Preferred

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.