Retail Associate | OPSM Shellharbour, NSW

Luxottica; Oakley (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Retail Associate, where you will play a vital role in enhancing customer experiences and driving sales. This position offers a unique opportunity to work with luxury eyewear brands and receive world-class training. You will be part of a supportive team that values your contributions and encourages personal growth. With generous product allowances and a commitment to community engagement, this role is perfect for those passionate about helping others see the beauty in life. Embrace the chance to grow your career in a dynamic and inclusive environment.

Benefits

$1,500 product allowance

Family & Friends discounts

Up to 50% off Oakley products

Volunteering opportunities

Career progression pathways

Online learning platform access

Qualifications

• Previous retail, sales, or customer service experience is preferred.
• Excellent communication skills and ability to engage with customers.

Responsibilities

• Provide an exceptional customer experience and meet customer needs.
• Process specialized orders and drive sales through product knowledge.
• Contribute to a positive team culture.

Skills

Customer Service

Sales

Communication Skills

Education

High School Diploma

Job description

Select how often (in days) to receive an alert: Create Alert

Date: May 9, 2025

Location: Shellharbour, AU

See yourself at OPSM - become part of our family and help us make a real change in people's lives!

We are currently looking for a Retail Associate to join our Shellharbour team.

No optical experience is required – we provide world-class training to ensure you feel supported and confident providing our customers with an exceptional experience.

At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more!

Why us?

• Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands – OPSM, Sunglass Hut, Oakley, Ray-Ban, and Laubman & Pank
• Up to 50% off Oakley eyewear and apparel throughout the year.
• Local and global volunteering opportunities through our charity partner OneSight, including volunteer leave and the chance to become a global ambassador.
• Clear career pathways for your role, with national and global progression opportunities.
• A world of personal and professional learning through Leonardo, our online platform, with opportunities for retail certifications to enhance your knowledge and capability.

Your responsibilities

• Meeting and greeting customers and providing an exceptional customer experience.
• Processing specialised orders for our customers.
• Driving sales by providing customers with informative knowledge on our luxury and cutting-edge products.
• Contributing to a positive and fun team culture.

About you

• Previous retail, sales, or customer service experience.
• Excellent communication and people skills.
• Motivated with a drive to achieve targets.
• Thrives in an exciting, fast-paced environment.

Passionate about helping people see the beauty in life? Join us! Click Apply Now!

*Please note, due to the high volume of applications, only successful candidates will be contacted. We thank you in advance for your interest in OPSM.*

Who We Are

We are EssilorLuxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We bring together the expertise of two industry pioneers—one in advanced lens technologies and the other in the craftsmanship of iconic eyewear—creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL. Our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban, and Laubman & Pank. Every day, EssilorLuxottica’s 190,000 employees in 150 countries work towards a common mission to help people see more and be more.

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected, and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences—for our customers and for each other.