Luxury Retail Assistant Store Manager — Lead Sales & Service

Movado Group, Inc; Ontario (CA); On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Time off

Job summary

Movado Group, Inc. seeks an Assistant Store Manager at Ontario Mills to support the Store Manager in daily operations, drive sales, service customers, and train staff. The role acts as Store Manager in their absence.

The ideal candidate has strong retail management experience, a proven sales track record in luxury or fashion retail, and excellent interpersonal and organizational skills; open availability including weekends and evenings is required.

Qualifications

• The ideal candidate has strong selling skills and at least 3 years of retail management experience.
• Experience in watch, jewelry, fashion, accessories, cosmetics, specialty and/or luxury retail strongly preferred.
• Exceptional interpersonal, communication and customer service skills.
• Must be organized and detail oriented.
• Must have intermediate computer skills, including MS Office (Word/ Excel).
• Must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible schedule including weekends and evenings).

Responsibilities

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise
• Open and close store
• Achieve financial objectives for the store
• Coach and train store personnel to help them achieve their personal sales goals
• Recruit, hire, train, and coach store employees to ensure peak performance of the store as well as employees
• Ensure that the capture of CRM data, management of inventory, management of revenue, merchandising and loss prevention programs are implemented in accordance with company policy
• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service
• Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements.
• Maintain a neat, clean, and professional working environment
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display
• Service watches which includes sizing and battery changes as needed

Skills

Retail management

Sales skills

Interpersonal skills

Organization

MS Office

Tools

MS Office

Job description

Movado Group, Inc. seeks an Assistant Store Manager at Ontario Mills to support the Store Manager in daily operations, drive sales, service customers, and train staff. The role acts as Store Manager in their absence.

The ideal candidate has strong retail management experience, a proven sales track record in luxury or fashion retail, and excellent interpersonal and organizational skills; open availability including weekends and evenings is required.