Luxury Retail Assistant Store Manager

Tapestry, Inc.; King of Prussia (PA); On-site; USD 25,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach, a global luxury fashion house, seeks an Assistant Store Manager to partner with the Store Manager on sales performance, operations, and team development. Lead by example on the sales floor, uphold Coach service standards, and drive initiatives across omni-channel and community engagement.

Responsibilities include shaping store strategies, recruiting and coaching staff, and ensuring compliance with HR, scheduling, and visual merchandising policies.

Qualifications

• Experience in retail management or leadership roles.
• Strong customer focus in a fast-paced luxury retail environment.
• Excellent communication and conflict resolution skills.
• Experience with omni-channel services and clienteling strategies.

Responsibilities

• Drive sales strategy and monitor KPIs to hit goals.
• Provide exceptional service and act as brand ambassador in-store.
• Recruit, onboard, and coach team members.
• Execute omni-channel and digital engagement initiatives including clienteling.
• Ensure operational excellence including scheduling, payroll, HR processes, loss prevention, and visual merchandising.
• Collaborate with leadership to interpret market trends and share insights.

Skills

Leadership

Customer focus

Communication

Problem solving

Adaptability

Tools

POS systems

Clienteling tools

Microsoft Office

Job description

Coach, a global luxury fashion house, seeks an Assistant Store Manager to partner with the Store Manager on sales performance, operations, and team development. Lead by example on the sales floor, uphold Coach service standards, and drive initiatives across omni-channel and community engagement.

Responsibilities include shaping store strategies, recruiting and coaching staff, and ensuring compliance with HR, scheduling, and visual merchandising policies.