Luxury Restaurant Host - Year-Round at Mountain Resort

Madeline Hotel & Residences, Auberge Collection; Telluride (CO); On-site; USD 19,320 - 27,517; Full time

Job summary

A prestigious hotel in Telluride is seeking a Restaurant Host who will provide exceptional service and maintain a welcoming atmosphere for guests. Responsibilities include greeting guests, coordinating with restaurant staff, and resolving complaints. The ideal candidate has prior experience in customer service, ideally in a high-end setting, and must be fluent in English. This full-time role requires flexibility to work various shifts, including weekends. Competitive hourly rate of $17 and additional benefits are offered.

Qualifications

• Prior experience in customer service or hospitality, preferably in a high-end setting.
• Strong communication skills, positive attitude, and fluency in English.
• Must be of minimum age to serve alcohol.
• Flexibility to work a variable schedule, including weekends and holidays.
• Ability to obtain relevant state and local certifications.

Responsibilities

• Greet guests warmly and efficiently handle check-ins and seating.
• Answer phones, take reservations, and maintain reservation records.
• Coordinate with staff to optimize guest placements and flow.
• Maintain cleanliness and organization of the host station.
• Resolve guest complaints promptly to ensure satisfaction.

Skills

Customer service

Strong communication skills

Fluency in English

Ability to work flexible hours

Job description

A prestigious hotel in Telluride is seeking a Restaurant Host who will provide exceptional service and maintain a welcoming atmosphere for guests. Responsibilities include greeting guests, coordinating with restaurant staff, and resolving complaints. The ideal candidate has prior experience in customer service, ideally in a high-end setting, and must be fluent in English. This full-time role requires flexibility to work various shifts, including weekends. Competitive hourly rate of $17 and additional benefits are offered.