Luxury Restaurant Host | VIP Seating & OpenTable Expert

saks; New Mexico; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Exemplar Luxury Group is seeking a Restaurant Host to greet and seat Neiman Marcus customers in a warm, professional manner. You will manage reservations, coordinate seating, and monitor service flow to ensure an exceptional dining experience.

The role requires standing, lifting up to 35 pounds, and flexibility to work evenings, weekends, and holidays. Good OpenTable knowledge and strong communication are essential to success in a fast-paced luxury environment.

Qualifications

• High School diploma or GED preferred.
• Knowledge of OpenTable platform.
• Excellent oral and written communication skills.
• Ability to work autonomously.
• Motivated and results-driven.
• Ability to interact graciously with the public and handle multiple duties at the same time.
• Exceptional customer service and problem-solving skills.
• "Win together" mentality.
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds.
• Associates must be willing to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Greet and seat customers at the host stand/door.
• Monitor server performance to ensure smooth service.
• Observe telephone etiquette.
• Handle reservations through OpenTable (including VIPs).
• Organize reservations, maximize seating during operating hours, optimize staffing.
• Adhere to accounting procedures and maintain POS knowledge.
• Maintain flow of service and proper seating for each station.
• Participate in daily pre-shift meetings.
• Assist with lifting tables and chairs as needed.
• Maintain cleanliness of menus and covers.
• Maintain hygiene standards including uniform and personal presentation.

Skills

OpenTable knowledge

Customer service

Communication

Stand and lift up to 35 lbs

Evenings weekends holidays

Education

High school diploma or GED

Tools

POS system

Job description

Exemplar Luxury Group is seeking a Restaurant Host to greet and seat Neiman Marcus customers in a warm, professional manner. You will manage reservations, coordinate seating, and monitor service flow to ensure an exceptional dining experience.

The role requires standing, lifting up to 35 pounds, and flexibility to work evenings, weekends, and holidays. Good OpenTable knowledge and strong communication are essential to success in a fast-paced luxury environment.