Luxury Resort Security Officer

Wynn Resorts; Everett (MA); On-site; USD 28,413 - 40,467; Full time

Job summary

Encore Boston Harbor, a Wynn Resorts destination, seeks a Security Officer to protect life and property on site in Everett, MA. The role emphasizes guest and team member safety, adherence to policy, and high service standards.

The position requires 21+ years of age and Massachusetts gaming license eligibility, with high school diploma and security or guest relations experience preferred. On-site work with opportunities for growth within the luxury resort.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Experience in security or guest relations preferred.

Responsibilities

• Ensures Encore Boston Harbor core values and property standards are applied.
• Maintains policy compliance and thoroughness of reporting.
• Verifies enforcement of applicable laws, rules, and safety controls.
• Delivers and maintains Forbes standard level of service across the property.
• Interacts with guests and team members in a positive, professional manner.
• Responds to emergencies and relays critical information to coordinate solutions.
• Monitors assigned areas to provide a safe environment for guests and team members.
• Escorts and observes guests and staff to ensure safety and report hazards.

Skills

English fluency

Customer service

Attention to detail

Communication skills

Education

High school diploma

Bachelor's degree preferred

Job description

Encore Boston Harbor, a Wynn Resorts destination, seeks a Security Officer to protect life and property on site in Everett, MA. The role emphasizes guest and team member safety, adherence to policy, and high service standards.

The position requires 21+ years of age and Massachusetts gaming license eligibility, with high school diploma and security or guest relations experience preferred. On-site work with opportunities for growth within the luxury resort.