Luxury Resort Retail Associate – Guest Experience

Hilton; Orlando (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Conrad Orlando, part of Hilton, invites applications for a Retail Associate. This role focuses on delivering personalized service, driving sales, and ensuring guests have memorable shopping experiences within a luxury resort environment.

You will engage guests, promote merchandise, and manage transactions with precision. Join a renowned hospitality brand that emphasizes warmth, integrity, leadership, and teamwork.

Qualifications

• Greet guests and provide friendly, efficient service
• Drive retail sales through promotions and product recommendations
• Provide product guidance on merchandise, styling, and pricing
• Process transactions accurately using POS systems and handle cash/credit/debit
• Wrap and fulfill orders, and assist with stock monitoring and inventory control

Responsibilities

• Greet guests upon arrival to enhance the shopping experience
• Highlight promotions and upsell to maximize profitability
• Offer styling advice and product knowledge to help customers
• Accurately total and process payments, issue receipts, and manage returns
• Wrap merchandise, prepare shipments, and assist with stock at the store
• Monitor inventory levels to ensure product availability

Job description

Conrad Orlando, part of Hilton, invites applications for a Retail Associate. This role focuses on delivering personalized service, driving sales, and ensuring guests have memorable shopping experiences within a luxury resort environment.

You will engage guests, promote merchandise, and manage transactions with precision. Join a renowned hospitality brand that emphasizes warmth, integrity, leadership, and teamwork.