Luxury Resort Manager: Lead Operations & Guest Experience

Hyatt Hotels Corporation; Miami (FL); In loco; USD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Andaz Miami Beach Resort & Spa, part of Hyatt's luxury lifestyle brands, seeks a Resort Manager to lead daily operations and deliver exceptional guest experiences in a dynamic Miami Beach setting.

The role oversees Rooms, F&B, Spa, Recreation, Engineering, Security, and Resort Services, partnering with the General Manager to drive revenue, cost control, and staff engagement while upholding Forbes-level service.

Competenze

• Minimum seven years of progressive leadership in luxury hotels, resorts, or lifestyle hospitality.
• Experience directing multi-department resort operations and achieving guest satisfaction and financial targets.
• Strong financial acumen including budgeting and forecasting.

Mansioni

• Partner with the General Manager in directing and coordinating day-to-day operations.
• Provide executive oversight for Rooms, F&B, Engineering, Security, Spa, Recreation, and Resort Services.
• Ensure consistent execution of Hyatt luxury and Andaz brand standards throughout guest journeys.
• Lead a high-visibility, results-driven leadership culture in a luxury resort setting.

Conoscenze

Executive leadership

Luxury hospitality experience

Guest experience focus

Financial acumen

Strategic planning

Formazione

Bachelor's degree in Hospitality Management, Business Administration, or related field

Descrizione del lavoro

Andaz Miami Beach Resort & Spa, part of Hyatt's luxury lifestyle brands, seeks a Resort Manager to lead daily operations and deliver exceptional guest experiences in a dynamic Miami Beach setting.

The role oversees Rooms, F&B, Spa, Recreation, Engineering, Security, and Resort Services, partnering with the General Manager to drive revenue, cost control, and staff engagement while upholding Forbes-level service.