Luxury Resort Lead Valet - Guest Experience & Parking

Crescent Hotels & Resorts; Horseshoe Bay (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

MIT Program (Manager in Training)

Housing subsidy

Medical, dental, vision insurance

401(k) plan with employer match

Travel discounts

Employee discounts

Subsidized meals

Career advancement opportunities

Job summary

Crescent Hotels & Resorts is seeking a Parking - Lead Valet Attendant at Horseshoe Bay Resort to deliver exceptional guest service from arrival to departure. You will park and retrieve vehicles, assist with luggage, and support the front drive, ensuring a smooth, welcoming experience for every guest.

Ideal candidates will have hospitality experience, a professional appearance, and the ability to multitask in a fast-paced environment.

Qualifications

• Strong customer service and hospitality skills.
• Professional appearance and positive attitude.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail and commitment to guest satisfaction.
• Ability to work effectively as part of a team.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Safely park and retrieve guest vehicles promptly.
• Assist guests with luggage, golf clubs, coolers, and other personal belongings.
• Maintain an organized and efficient front drive area, ensuring smooth traffic flow.
• Keep bell carts, entrances, and valet areas clean and presentable.
• Deliver guest amenities, packages, and special requests promptly.
• Provide accurate information about resort amenities, events, dining, and local attractions.
• Respond professionally to guest inquiries and service requests.
• Maintain knowledge of resort operations, schedules, and promotions.
• Follow established communication, guest service, and safety procedures.

Skills

Customer service

Hospitality

Professional appearance

Multitasking

Attention to detail

Teamwork

Education

High school diploma

Some college

Job description

Crescent Hotels & Resorts is seeking a Parking - Lead Valet Attendant at Horseshoe Bay Resort to deliver exceptional guest service from arrival to departure. You will park and retrieve vehicles, assist with luggage, and support the front drive, ensuring a smooth, welcoming experience for every guest.

Ideal candidates will have hospitality experience, a professional appearance, and the ability to multitask in a fast-paced environment.