Luxury Resort Housekeeping Supervisor

Aspen Alps; Aspen (CO); On-site; USD 54,000 - 78,000; Full time

Benefits offered by this job

Winter seasonal housing may be availab

Job summary

Aspen Alps seeks a Housekeeping Supervisor to lead daily housekeeping operations, coach staff, and ensure guest condominiums and public areas meet luxury standards in Aspen. You will oversee schedules, inspections, safety, and guest requests while maintaining exceptional service and presentation.

Ideal candidates have supervisory experience in a hotel or luxury resort, strong attention to detail, and excellent communication.

Qualifications

• Experience supervising housekeeping in hotel or luxury resort environment.
• High school diploma or equivalent preferred.
• Strong attention to detail and commitment to high cleanliness and presentation.
• Proven ability to lead, motivate, and support a team.
• Excellent communication and interpersonal skills.
• Ability to perform duties including lifting and moving supplies and equipment as needed.
• Enforce safety protocols and proper PPE usage.

Responsibilities

• Supervise, train, and support housekeepers to ensure adherence to luxury cleanliness standards.
• Assign daily housekeeping schedules, room assignments, and priorities based on occupancy and needs.
• Lead by example by assisting with room cleaning and inspections as needed.
• Provide coaching, feedback, and performance guidance to staff.
• Communicate expectations and promote teamwork and professionalism.
• Inspect guest condominiums and public areas for cleanliness and readiness.
• Ensure high-touch areas are sanitized and safety protocols followed.
• Review daily housekeeping worksheets for accuracy and completeness.
• Monitor room turnaround times while maintaining quality.
• Report maintenance issues, safety concerns, or supply needs promptly.
• Greet guests professionally and address housekeeping requests promptly.
• Collaborate with front desk, maintenance, and management to resolve issues quickly.
• Support guest satisfaction by ensuring rooms meet or exceed expectations.
• Ensure safe use of cleaning equipment, supplies, and chemicals per training.

Skills

Leadership

Team motivation

Staff training

Communication

Guest service

Safety protocols

Attention to detail

Education

High school diploma or equivalent

Job description

Aspen Alps seeks a Housekeeping Supervisor to lead daily housekeeping operations, coach staff, and ensure guest condominiums and public areas meet luxury standards in Aspen. You will oversee schedules, inspections, safety, and guest requests while maintaining exceptional service and presentation.

Ideal candidates have supervisory experience in a hotel or luxury resort, strong attention to detail, and excellent communication.