Luxury Residential Operations Manager

Related Management Company; New York (NY); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

1-bedroom, 1-bathroom unit

32 BJ Union Benefits

Job summary

A leading property management firm in New York is seeking an experienced Resident Manager to oversee daily operations at a luxury residential property. You will supervise the maintenance team, manage service quality, and ensure resident satisfaction. The ideal candidate has over 2 years of experience supervising operations and strong leadership skills. This position offers competitive compensation between $100,000 and $105,000 annually, plus union benefits and on-site housing.

Qualifications

• 2+ years of experience supervising maintenance or building operations teams.
• Strong leadership, time management, and problem-solving skills.
• Experience managing budgets, vendor relationships, and compliance.

Responsibilities

• Oversee maintenance, repairs, and apartment turnovers.
• Coordinate 24/7 coverage for urgent issues and emergencies.
• Resolve escalated service requests with empathy and follow-through.

Skills

Team Leadership

Time Management

Problem-Solving

Vendor Management

Education

High school diploma or equivalent

Technical certifications

Tools

Microsoft Office

Digital Maintenance Systems

Job description

A leading property management firm in New York is seeking an experienced Resident Manager to oversee daily operations at a luxury residential property. You will supervise the maintenance team, manage service quality, and ensure resident satisfaction. The ideal candidate has over 2 years of experience supervising operations and strong leadership skills. This position offers competitive compensation between $100,000 and $105,000 annually, plus union benefits and on-site housing.